Our ambition level

Sustainability is an integral part of NSI’s value creation strategy. Our business model is geared towards decarbonising our portfolio, owning and developing flexible and adaptive buildings, and creating inspiring, flexible working environments articulated around the health and well-being of our occupants. Our ESG strategy is built around three focus areas addressing the most relevant environmental and social trends to create value for our stakeholders: Future-proof buildings, Energy & Carbon and Health & Wellbeing.

Improving our ESG performance has been an integral part of our long-term value creation strategy. Over the past years, the implementation of the NSI ESG program had a pragmatic approach to each sustainability theme. NSI appreciates the importance of continuous improvement of the ambition level against market developments and trends.

In 2020, the progress towards reaching our strategic ESG targets in the long-term was re-assessed, which resulted in a recalibration of our targets and implementation plans for each ESG theme. In theme sessions, we improved the process, ambition level and targets to better reflect the actions that are needed to achieve our long-term sustainability and future-proof ambition. NSI has stepped up its ESG efforts considerably over the past years, as reflected by our GRESB journey and the achievement of the maximum 5-star rating for a second year in a row in 2021.

Sustainable development goals

The following SDGs are currently most relevant to our ESG programme, and reflected in our overarching priorities:

Identifying our leading priorities

Our strategy and efforts in the field of ESG have become an integrated topic in our external reporting, whereby NSI continuously validates its materiality assessment in an ongoing dialogue and engagement with stakeholders. The basis for our strategy was an initial extensive assessment performed in 2018, which was recalibrated in 2020.

As part of a broader project to identify how we could further increase the relevance of our offering to our customers, we also evaluated our role as employer for our employees. Furthermore, we continued our regular and ongoing dialogue and engagement with our shareholders. In all of these meetings our ESG agenda was part of the discussions.

The feedback collected during the sessions resulted in a slight reorder of the material topics in 2020. The impact of the Covid-19 pandemic has increased the awareness and the importance of health-related topics. Indoor climate, employee wellbeing and healthy buildings have become more important compared with the 2018 assessment.

There was no adjustment in the materiality matrix in 2021. The increased awareness of health-related topics as a consequence of the Covid-19 pandemic was already reflected in the 2020 assessment and still proves to be valid.